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Business & Finance > Applications > VersaSRS HelpDesk
VersaSRS HelpDesk
4.0.0
| Publisher: |
VersaDev
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| Award: |
 |
| Date added: |
May 19, 2008 |
| License: |
Freeware |
| Supported OS: |
Windows 2000/XP/2003 |
| Minimum requirements: |
MS Win Server 2008/2003/2003/XP/Vista, IIS, .Net 1.1, MS SQL Server 2005/2000/2005 Express |
| File size: |
9951K; Download Now |
| Date released: |
May 19, 2008 |
| Uninstaller included?: |
Yes |
| Screenshot: |
View screenshot |
| Virus Report: |
Clean! July 13, 2007 |
Publisher's Description
| versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more... |
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